Support
We’re here to help.
Stuck on a review? Have a billing question? Want a custom statement pack for your stack? One inbox, no ticket portal — just email.
Email us
[email protected]Product issues, billing, sales enquiries, security disclosures — all routed to the same inbox. We aim to reply within one business day.
Open mail clientSelf-serve first
Most common questions are answered on the marketing FAQ — how reviews run, what we store, model selection, auto-approve, and custom tooling.
What to include in a support request
The more of this you can share up front, the faster we can help:
- · Your org slug and the repo in question.
- · The run URL (or run ID) you’re asking about, if it’s a specific PR.
- · What you expected to happen vs. what actually happened.
- · A screenshot or copy of any error message you saw in the UI.